शिपिंग नीति
Delivery from China
Standby House orders are dispatched from China. Free standard shipping is available for eligible orders to Portugal and supported international destinations. Enter your address at checkout to see the options available for the items in your order. Delivery times depend on the carrier and destination. Eligibility can vary for products containing batteries or radio equipment.
International taxes and duties
Before you pay, check the order summary for shipping and any taxes or duties collected at checkout. Import charges can vary by destination and the terms of delivery. Contact suporte@feromus.com with questions about a specific order.
Changes and delivery problems
If your address changes or a parcel is late, missing or damaged, email us with your order reference as soon as you can. We will check its status and help resolve the issue in line with your consumer rights. When the carrier provides tracking, it is included in the dispatch email.