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Who you are buying from
Standby House is operated by PRADO WOLF LLC, a New Mexico limited liability company. For questions about these terms, email suporte@feromus.com or write to 1209 Mountain Road Pl NE, Suite R, Albuquerque, NM 87110, United States.
Orders, prices and availability
When ordering is available, review the items, quantities, kit contents, delivery address, currency, shipping charges and total price before payment. Availability and delivery options depend on the products and your destination. If we cannot fulfil an order, we will contact you and refund the affected amount where due.
Product use and safety
Use the equipment according to its instructions. Check the listing for compatibility and destination restrictions. Preparedness articles provide general information. Follow your local authorities during an emergency.
Consumer rights
Your mandatory consumer rights apply to orders, cancellations, returns, defective goods and refunds. See our shipping and refund policies for details and contact us with any complaint.